Chart

Persona characteristic

Barriers or Challenges

Face-to-Face Environments

Distributed Environments

Open Environments

Lack of time & Part time job.

He lacks time to study, he needs some very flexible class methods to study.

It is a good way to learn something. This can help you to interact with teachers and ask questions.

Flexible class schedule, he can access it at any time.

It is free class materials and saves a lot of money. He can find an interesting topic to learn about.

Non-English speaker & International student.

He can not read English very well.

Teachers can help him to understand the class material, and help him to improve English level.

He can use a translation app to help him understand, he can find some home country’s material to contrast.

Saves money compared to studying in an institution, Open learning system can find more information rather than school, and it is better to live abroad.

He is in China.

Different time zones.

He will meet regularly with classmates who are also in China to discuss and improve courses.

Asynchrony model is a better way to help him overcome different time zones, he can finish all assignments in a short time.

Open learning platform like WordPress, it has not time limitations, he can access it in his convenient time.

He oral communication is barrier

It is difficult to communicate directly with teacher and classmates

He can talk a lot and helps him communicate more smoothly.

Complete tasks by searching and browsing online materials.

Improve his communication skills by using Mooc-related courses.